The Operating System for the Experience Economy
Sell tickets, run the day, win back past guests, and see what’s working — from one platform built for the venues, tours, and experiences your customers come out of their houses for.
Welcome back John!
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ABC Corp.
25 Participants
Aug 25, 2024 at 10:00 AM
XYZ Inc.
15 Participants
Aug 26, 2024 at 1:30 PM
The Scholars Group
30 Participants
Aug 27, 2024 at 11:00 AM
Innovators Club
12 Participants
Aug 28, 2024 at 2:00 PM
Future Leaders
20 Participants
Aug 29, 2024 at 9:00 AM
John Doe (john.doe@email.com)
Inquiry about group bookings
I would like to know more about your group booking options...
12:30 pm
Jane Smith (jane.smith@email.com)
Special event inquiry
Can you accommodate a private event for 50 people?
Aug 19, 2024
Mark Johnson (mark.johnson@email.com)
Request for information
Could you please send me more details about your...
Aug 18, 2024
Emily Brown (emily.brown@email.com)
Feedback on recent visit
I recently visited your attraction and would like to share...
Aug 17, 2024
Everything you need to run the day.
Four pillars, one platform. Replace the patchwork of tools your team logs in and out of every shift.
Sell
Online, in-store, on the phone, on the dock — every channel, one cart, one cash drawer.
Ring up tickets, add-ons, and merch from one screen — gate, counter, or tablet in hand.
Take cards, wallets, and local methods at one transparent rate.
A checkout that loads fast, converts on mobile, and lives on your domain — not someone else’s.
Photos, lockers, snacks, premium time slots — offered at the right moment in the cart.
Charge more on the days demand says you can. Defaults stay safe; you stay in control.
Operate
The day-of toolkit: scheduling, check-ins, capacity, waivers, and staff — all moving in lockstep.
Issue, scan, refund, and reseat in seconds — without leaving the order.
Reservations that respect your real-world rules: openings, blackouts, group sizes, lead times.
Sell merch, rentals, and consumables next to the experience — same cart, same till.
Scan a QR or look up a name. Every guest accounted for, no clipboard required.
Schedules, staff, and resources on one canvas — drag a slot, reshuffle the day.
Signed before guests arrive, attached to the booking, valid for as long as you say.
Capture allergies, ages, sizes — anything you need before a guest walks in.
Know what’s in the back room. Know what’s on the shelf. Know what’s about to run out.
Boats, bays, rooms, guides — book the limited thing, not just the time.
Clock in, clock out, see the shift — from the same device that runs the floor.
The numbers your owner asks about — revenue, attach rate, no-show rate — already on the dashboard.
Open the right gate for the right ticket — no manual checks, no honor system.
Run the café and the gift shop on the same POS as the main attraction.
Build the rota in minutes. Publish it. Swap shifts without three texts and a spreadsheet.
Recurring revenue with the perks, renewals, and family rules your members expect.
A branded landing page guests can come back to — tickets, waivers, balance, all in one link.
If this, then that — for confirmations, reminders, follow-ups, and back-of-house automations.
Daily cash-out, tax breakdowns, payouts, and refunds — reconciled automatically.
Birthdays, corporate buyouts, holiday programming — sold, scheduled, and staffed in one flow.
Distribute
Push your inventory to OTAs, partners, and your own developers without rebuilding it three times.
List on Viator, GetYourGuide, Tripadvisor — one inventory, no double bookings.
Hotels, concierges, resellers — give partners their own door into your inventory.
Webhooks and a clean REST API. Build the integration we haven’t built yet.
Grow
Turn first-time visitors into regulars with promotions, loyalty, messaging, and pricing that learns.
Discount codes, bundles, and time-bound offers that don’t blow up your margin.
Points, perks, and tiers that earn the second visit before guests leave the first.
Email, SMS, and chat threads tied to the guest record — not a separate inbox.
Catch the guests who almost booked. Bring them back with one well-timed reminder.
Why operators switch.
Three reasons teams move to Counterfoil and stay.
Bookings, POS, waivers, memberships, marketing, and analytics in one login. Cancel the other four subscriptions.
Designed around the gate, the counter, and the queue — not for SaaS dashboards. Your staff gets it on day one.
Flat plans, transparent processing rates, no per-booking surcharge. The more you sell, the more you keep.
Built for the way your venue actually runs.
From axe-throwing bays to historical sites — Counterfoil flexes to your operation, not the other way around.